Key Features & Security

Last Updated: January 25, 2026

Powerful Main Features

Multi-LLM Engine

Choose and use top-tier AI models such as OpenAI GPT, Anthropic Claude, and Google Gemini.

Custom Knowledge Training

Instantly train the AI on your company's specialized knowledge using documents (PDF, TXT, CSV), URLs, or direct input.

Automatic Multilingual Support

Regardless of the training language, the AI automatically recognizes and responds fluently in over 100 languages.

Omnichannel Integration

Connect and manage various channels like website widgets, KakaoTalk, and Naver TalkTalk in one place.

Security & Infrastructure

Enterprise-Grade Data Security

Sidetalk encrypts all data in transit and at rest, providing thorough data isolation for each client.

Data Encryption: AES-256 bit encryption and TLS 1.3 secure transmission.
Isolated Database: Independent logical storage per client.
Global Infrastructure: Stable global network based on Cloudflare.
99.99% Availability: Unlimited scaling architecture for uninterrupted service.